Phone support guidance for UK home & small business connections

Get step-by-step guidance for setup, troubleshooting, billing queries, transfers and hardware checks. Our support agents guide you through simple instructions during the call.

Home Internet Setup

Router setup, Wi-Fi optimisation, device connections and speed checks.

Move & Activation Help

Guidance for relocations, broadband activation and number porting steps.

Billing & Plan Guidance

Understand your bill, plan features, and options you can discuss with your provider.

1) Call our support line

Tap the call button or dial our UK landline number.

2) Describe the issue

We may ask basic details (e.g., name, postcode, provider) to understand the issue.

3) Guided resolution

We walk you through checks and settings live during the call.

Security note: We never ask for passwords, one-time passcodes (OTP), or banking details.

Provider actions: Any account actions (billing adjustments, plan changes, cancellations) must be completed directly with your telecom provider.

Frequently asked questions

Are you the official network provider?: No. We are an independent support guidance service and are not affiliated with any telecom provider. For official support, contact your provider through their official website or official customer care channels.
Do you ask for passwords or OTP codes?: No. We never request passwords, OTP codes, or banking details.
Can you change my plan or access my account?: We can guide you on steps to take, but any final account action must be completed with your provider.
Is the call free?: No. This is an 013 landline number. Standard geographic call charges apply and may be included in your plan.

Pricing & fees

Calls to our 013 number are charged by your phone provider at standard geographic rates (and may be included in your call plan).

If we offer any optional paid assistance beyond basic guidance, the price and terms will be clearly disclosed before you proceed. You can choose whether to continue.

About Quick Help Uk

Quick Help UK provides general telecommunications support guidance for common broadband and mobile issues for UK customers.

This website is operated by ZAHID ABBAS, an individual based in 127 Minto Road (Australia). We are an independent service and are not affiliated with, endorsed by, or sponsored by any telecom provider.

For official support, please use your provider’s official website or official customer care channels.

Privacy policy

We may collect basic information you share during the call or via email (for example: your name, postcode, provider name, and a description of the issue) to help provide support guidance.

We do not request passwords, OTP codes, or banking details.

Data requests: support@quickhelpuk.com.

Terms of service

We provide general guidance and troubleshooting steps. We do not guarantee outcomes because provider systems are controlled by the provider. Any account actions (plan changes, billing adjustments, cancellations) must be completed directly with your provider.

We may refuse service where requests appear unsafe, unlawful, or involve attempts to obtain private account access.

Complaints

If you’re unhappy with your experience, email: support@quickhelpuk.com with your call date/time and a short description. We aim to respond within 2–3 business days.